Thank you for shopping at Wixetech. We aim to provide fast and reliable shipping services to ensure that your order reaches you in a timely manner. Please review the following shipping policy for details regarding shipping methods, delivery times, and charges.

1. Shipping Methods

We offer a variety of shipping methods to ensure your order is delivered promptly. The available shipping options will be displayed at checkout, and you can choose the method that best fits your needs.

2. Shipping Times

• Processing Time: Orders are typically processed within 1-2 business days from the time of purchase. You will receive an order confirmation email once your order is successfully placed.
• Shipping Time: Delivery times vary depending on the shipping method and destination. Estimated delivery times are as follows:
  • Standard Shipping: 5-7 business days.
  • Expedited Shipping: 3-5 business days.
  • International Shipping: 7-14 business days (may vary depending on location).

Please note that shipping times are estimates and may be subject to delays due to weather conditions, customs processing, or other unforeseen circumstances.

3. Shipping Costs

• Shipping costs are calculated at checkout based on the destination, weight, and shipping method selected. You will be able to review the total cost, including shipping fees, before confirming your order.
• Free Shipping: We offer free standard shipping on all orders over a certain amount. Please check our website for any current promotions or conditions.

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order on the carrier's website and get updates on the delivery status.

5. Address Accuracy

• Please ensure that the shipping address you provide is correct and complete. Wixetech is not responsible for delayed or lost packages due to incorrect or incomplete address information provided by the customer.
• If you notice an error in your shipping address after placing the order, please contact us immediately so we can attempt to update the address before shipment.

6. Customs and Import Duties (International Orders)

• For international orders, customs duties, taxes, and other import fees may be applied by the destination country’s customs authority. These charges are the responsibility of the customer.
• Wixetech is not responsible for any customs delays or fees that may arise during the shipping process.

7. Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement or refund.